1800 Contacts

The 1800 Contacts app is the fastest, easiest, and most enjoyable way to order contact lenses. With millions of lenses in stock and ready to ship, the app gives you the same prescription your doctor wrote, often at a lower cost, without needing to visit a clinic. Ordering is simple: enter your prescription or scan the lens box, and re-ordering takes just three taps. For first-time users, uploading a photo of your paper prescription can speed up shipping.

What Does 1800 Contacts Offer?

The 1800 Contacts app provides a straightforward ordering experience. You can find all major lens brands and choose from a wide range of options. Returns and exchanges are free, including shipping, so experimenting with different lenses carries no risk. The app also integrates with major vision insurance plans to automatically apply your benefits during checkout. If you subscribe to a regular delivery schedule, you can easily manage orders, snooze shipments, or update your prescription from within the app.

Renewing Your Prescription with ExpressExam

One standout feature is ExpressExam, an online vision test that lets you renew your contact lens prescription without a doctor’s visit. You take a quick exam using your phone’s camera and microphone, and a board-certified eye doctor issues a new prescription within hours. The exam is only available in certain states and requires your location to verify eligibility. You also need to grant camera and microphone permissions during the test, but all access requests are made upfront and are fully optional if you prefer not to use this feature.

Customer Support and Privacy Considerations

Customer support is available 24/7 via call, email, or text directly from the app. The team is known for prompt, friendly help. In terms of privacy, the 1800 Contacts app collects location data only for ExpressExam or when searching for a doctor, and it stores purchase history to simplify re-ordering. Apple Pay is supported, and you can choose whether to save your payment details. None of these features are mandatory, so you retain full control over your personal information. The app requires an internet connection for most functionality, and ExpressExam cannot be used outside the supported states, which are currently limited.