LiveHealth Online

LiveHealth Online connects you with certified medical professionals, licensed counselors, and psychiatrists through live video on your smartphone, tablet, or computer. This platform provides a straightforward way to get medical attention whether you are at home, in the office, or traveling. Simply download the app, create an account, and start a visit within minutes.

How Video Visits Work

When you need to see a doctor, open the LiveHealth Online app or go to the website, select your state, and answer a few quick questions. A board-certified physician will join you via secure, HIPAA-compliant video. The average wait time is about ten minutes, and you can get a prescription sent directly to your pharmacy if needed. The service is available 24/7, 365 days a year, which makes it a reliable option for after-hours concerns or when your primary care schedule is full.

Medical Conditions and Services Covered

Doctors on LiveHealth Online treat a wide range of common conditions including colds, flu, fever, allergies, sinus infections, rashes, pinkeye, urinary tract infections, back pain, and minor wounds. They also handle ongoing issues like anxiety, depression, asthma, hypertension, and diabetes management. Depending on your health insurance plan, you may also have access to specialists such as dermatologists, nutritionists, and lactation consultants. The service is available to Anthem members and non-members alike, with costs typically around $49 or less per visit.

Psychology and Psychiatry Support

Beyond urgent medical care, LiveHealth Online offers video visits with licensed psychologists, therapists, and board-certified psychiatrists. You can schedule appointments at your convenience, seven days a week, and maintain continuity of care with the same provider. This is especially useful for those managing stress, depression, or other mental health concerns from the privacy of their own space. The cost is similar to a standard office therapy visit, and the platform is accessible in all 50 states.

One limitation to keep in mind: LiveHealth Online is not intended for emergency situations. If you have a medical emergency, call 911 immediately. Also, while the service is convenient, it may not replace the ongoing relationship with a primary care doctor for chronic conditions that require in-person exams. That said, it fills a practical gap for quick, reliable care when your regular doctor is unavailable.